At MonkeyCycleShop, we want your shopping experience to be simple, secure, and worry-free. Please follow these steps to place an order:
Step 1 – Browse Products
Visit our website and explore product categories or use the search feature.
Click on any product to view detailed information, specifications, and available options.
Step 2 – Add to Cart
Select the desired quantity, size, color, or model (if applicable).
Click “Add to Cart.”
Continue shopping or review your cart when ready.
Step 3 – Review Your Cart
Click the cart icon (top right of the page).
Double-check your items, quantities, and prices.
Click “Proceed to Checkout” to continue.
Step 4 – Provide Shipping Details
Enter your full name, delivery address, phone number, and email.
Ensure all details are correct to avoid delays.
Step 5 – Choose Payment Method
We accept the following secure payment options:
PayPal
Paysend, MoneyGram, Western Union, Remitly, Sendwave, Revolut
International & Local Bank Transfer (BCA, BNI, BRI, Mandiri, CIMB Niaga)
For full details and instructions, please refer to our Terms & Conditions
Step 6 – Confirm Payment
After completing payment, submit your payment confirmation form or send your payment receipt via email or WhatsApp.
Orders are processed only after payment confirmation is received.
If confirmation is not received within 3 days, the order may be canceled.
Step 7 – Order Processing & Shipping
Once payment is confirmed, your order will be prepared and shipped within 0–1 business day.
A confirmation email with tracking details will be sent once your order is dispatched.
Step 8 – Receive Your Order
Inspect the items upon arrival.
If your order is damaged or incorrect, please contact us within 7 days.
For returns due to change of mind or other reasons, you may return the product within 30 days, provided it is unused and in original condition (see our Return Policy).
Need Help?
If you have questions or need assistance while ordering, our customer service team is here to help:
- Email: [email protected]
- WhatsApp: +62 822 6157 1589