At Monkey Cycle Shop, we want your shopping experience to be easy and secure. Please follow these steps to place an order:
Step 1 – Browse Products
Visit our website and explore the categories or use the search feature to find your desired product.
Click on the product image or title to view detailed information, specifications, and available options.
Step 2 – Add to Cart
Select the quantity and, if applicable, the size, color, or model.
Click the “Add to Cart” button.
You can continue shopping or go to your cart to review your order.
Step 3 – Review Your Cart
Click the cart icon (usually at the top right of the page).
Check your items, quantities, and prices.
Click “Proceed to Checkout” when ready.
Step 4 – Provide Shipping Details
Fill in your full name, delivery address, phone number, and email.
Ensure all details are correct to avoid delays.
Step 5 – Choose Payment Method
We accept the following secure payment options:
PayPal, Paysend, MoneyGram, Western Union, Remitly, Sendwave, Revolut, Bank Transfer.
Refer to our Payment Terms for full details on each method.
Step 6 – Confirm Payment
After making payment, submit the payment confirmation form on our website, or send your payment receipt via email or WhatsApp.
Orders are processed only after payment confirmation is received.
Step 7 – Order Processing & Shipping
Once payment is confirmed, your order will be prepared and shipped within the stated processing time.
You will receive an email with your tracking number to monitor the delivery status.
Step 8 – Receive Your Order
Please inspect the items upon arrival.
If you find any damage or issues, contact us within 7 days to arrange a replacement or refund according to our Terms & Conditions.
Need Help?
If you have any questions while ordering, contact our customer service:
Email: [email protected]
WhatsApp: +62 822 6157 1589