Thank you for shopping at MonkeyCycleShop. We are committed to delivering your orders quickly and securely using trusted global shipping services. Please review the following shipping policy before placing your order.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a shipping confirmation email once your order has been shipped.
Shipping Carriers
We offer reliable international and domestic shipping through the following courier partners:
FedEx (Standard & Express options available)
DHL / DHL Express
UPS
Customers may choose their preferred shipping method during checkout, depending on destination and availability.
Note: We recommend FedEx Express and DHL Express for the fastest and most secure international delivery experience.
Estimated Delivery Times
FedEx Express: 3–7 business days
DHL Express: 3–7 business days
UPS: 4–8 business days
Shipping times may vary depending on your location, customs processes, and external conditions such as holidays or weather disruptions.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address, package weight, and selected courier.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country’s regulations. These charges are not included in the product price or shipping cost and must be paid by the recipient.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure the shipping address provided is accurate. MonkeyCycleShop is not responsible for any delivery delays or losses resulting from incorrect or incomplete shipping information.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs inspections, natural events, or any circumstances beyond our control. We will do our best to assist if issues occur.
Need Help?
If you have questions regarding shipping or delivery options, please contact us:
Email: [email protected]
WhatsApp: +62 822-6157-1589