Thank you for shopping at MonkeyCycleShop. We are committed to delivering your orders quickly and securely using trusted global shipping services. Please review our policy before placing your order.
Processing Time
All orders are processed within 0–1 business day (excluding weekends and holidays) after full payment and shipping details are received.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Carriers
We offer reliable international and domestic shipping through trusted courier partners:
FedEx (Standard & Express options)
DHL / DHL Express
UPS
Recommendation: For the fastest and most secure international delivery, we suggest FedEx Express or DHL Express.
Estimated Delivery Times
FedEx Express: 0–7 business days
DHL Express: 0–7 business days
Note: Delivery times are estimates only and may vary depending on location, customs clearance, courier schedules, holidays, or weather conditions.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address, package weight, and chosen shipping method.
Costs will be displayed clearly before you confirm your purchase.
Customs, Duties & Taxes
International orders may be subject to import taxes, customs duties, or other fees required by your country’s regulations.
These charges are not included in the product price or shipping cost and must be paid by the recipient upon delivery.
Incorrect Address Disclaimer
Customers are responsible for providing accurate and complete shipping details.
MonkeyCycleShop is not liable for delays, losses, or additional fees caused by incorrect or incomplete addresses.
Shipping Delays
We are not responsible for delays caused by couriers, customs inspections, or external events beyond our control.
While we cannot guarantee exact delivery dates, our team will support you if any shipping issues arise.
Need Help?
If you have any questions about shipping, delivery times, or your order status, please contact our support team:
- Email : [email protected]
- WhatsApp : +62 822 6157 1589
We are always here to help and ensure your cycling experience with MonkeyCycleShop is exceptional.